DB/ Vacancy- 0285/24 – Enterprise System Administration Support Officer
Job Title: Enterprise System Administration Support Officer
Qualification
- Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field
Experience
- Minimum of four (4) years relevant experience
Job Summary
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- Enterprise System Administration Support Officer is responsible for providing support in the integration of various software applications, systems and technologies to ensure seamless data flow and interoperability across different work units of the Bank. In addition, the role holder is responsible for providing support to end users on system related issues.
Required Competencies
- Required Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Knowledge and experience in application development and deployments.
Knowledge in systems analysis, design, implementation, Deployment and support
Proven knowledge of banking operations, operations in business units and business impact analysis.
Working knowledge of programming language JAVA, HTML/XML.
Technical skills to effectively perform system administration, systems analysis, business needs analysis, troubleshooting and deliver structured solutions in a manner that consistently produces a high quality of service.
Project management skills.
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
