DB/ Vacancy- 0292/24 – Senior CSR Officer for Addis Ababa
Job Title: Senior CSR Officer for Addis Ababa
Qualification
- Bachelor Degree in Marketing, Communications, Public Relations, Digital/Online Marketing, Customer Experience and/or related fields.
- Professional ICT qualifications in Microsoft systems and ERP systems is an added advantage.
Experience
- Minimum of five (5) years relevant experience
Job Summary
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- Senior CSR officer is responsible in assisting the development & implementation of the Bank’s Corporate Social Responsibility (CSR) initiatives. In addition, the role holder is in charge of raising public awareness of the Bank’s social responsibility commitment through marketing activities.
Required Competencies
- Required Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Required Technical Competency
Knowledge of Digital/Online/Social Media strategy, audience management and analytics.
Keep track of fast-paced markets and be knowledgeable about the Bank’s clients and their needs.
Must keep up-to-speed with current affairs and new markets.
Creative design skills with the ability to interpret and influence design and advertising work to deliver on the spirit and feel of the brand.
