Job Title: Auto Mechanic – Procurement Officer for Addis Ababa

Vacancy Details

Qualification

• Bachelor’s Degree in Business Administration/ Logistics Management/ Property Management/ Purchasing & Supplies Management or other related fields

• Relevant professional qualifications and certifications is an added advantage.

Experience

• At least Four (4) years’ post qualification experience in a similar role

Job Summary

• The Procurement Officer will assist in the implementation of activities related to procurement as per the approved policies, procedures and guidelines. The job holder will prepare purchase analysis sheet with cost estimate, revise short listed companies for effective procurement; invites assess, and award/recommend supplier tenders, bids, quotations, and proposals; and maintains a consistent approach towards all sourcing, purchasing and tendering activity.

 Behavioral Competencies

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

• Creativity and innovation skills.

• Action oriented.

• Quality focus and attention to detail.

• Professionalism and integrity in line with Dashen Bank values.

• Good oral and written communication skills.

• Critical and analytical thinking and problem solving skills.

• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

• Good customer relationship management skills (internal and external customers).

• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Functional/Technical Competencies

• Experience in tender preparation and evaluation

• Procurement planning skills.

• Thorough understanding of procurement laws and procedures.

• Skills in developing Service Level Agreements.

• Knowledge and experience in demand and supply system and best procurement practices.

• Knowledge and effective application of all procurement and relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1740&company=dashenbank

Job Title: Auto Mechanic – EV (Electric Vehicle) for Addis Ababa

Vacancy Details

Qualification

• Diploma/Certificate in Automotive Electrical, EV Technology, or Mechatronics

Experience

• Three (3) years relevant experience.

Job Summary

• Auto Mechanic-EV is responsible for diagnosing, repairing, and maintaining electrical systems in both Electric Vehicles (EVs) and Internal Combustion Engine (ICE) vehicles. The role holder is also responsible for ensuring vehicle safety, reliability, and performance by servicing high-voltage EV components, traditional engine electronics, and integrated vehicle electrical systems.

 Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement

• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.

• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.

• Continuous Improvement: Commitment to always finding ways to do things better.

• Agility: Ability to move quickly and easily.

• Responsiveness: Ability to adapt to change and meet new demands quickly.

• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.

• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

• Empathy: Understand and share the feelings, perspectives and experiences of customers.

• Data driven: Consistently utilizing data to drive work and make informed decisions.

• Respect: is the glue that holds teams, organizations, customers together.

• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.

• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.

• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Functional/Technical Competencies

• Automotive maintenance: Repairs electrical system malfunctions and replaces parts and components. Verifies vehicle serviceability by conducting test drives, adjusting controls, and updating systems. Complies with state vehicle requirements by testing engine, safety, and combustion control standards.

• Electrical item repair and maintenance: Complete the installation, assembly, repair, and maintenance of electrical devices. Reading blueprints, perform diagnostic assessments, and use a variety of tools and techniques to ensure that the equipment that they’re working on is functioning optimally.

• Mechanical item repair and maintenance: Maintaining and repairing equipment/troubleshooting mechanical issues/Data analysis to assess the performance of machinery/Communicating with and supporting any mechanical system/Documenting machine safety and maintenance.”

For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1724&company=dashenbank

Job Title: Branch Business Relationship Manager-IFB for Boset Branch (Adama City)

Vacancy Details

Qualification

• Bachelor’s degree in business administration, banking, finance or related field.

• Diploma/Certificate in Islamic banking, finance or related field is an added advantage

Experience

• Minimum of six (6) years relevant experience

Job Summary

• The Branch Business Relationship Manager – IFB will plan, organize, lead, and control business development activities within the branch team in the assigned region.

• Branch Business Relationship Manager – IFB will be responsible for attracting, deepening and managing financial relationship to meet deposit and Interest Free Financing and Investment growth goals, achieve business growth for the Bank in the IFB market segment, promote and sell other products and services of the Bank to enhance value-add relationship with existing customers.

 Behavioral Competencies

• Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

• Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.

• Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

• Commitment to always finding ways to do things better.

• Ability to move quickly and easily.

• Ability to adapt to change and meet new demands quickly.

• Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

• Understand and share the feelings, perspectives and experiences of customers.

• Consistently utilizing data to drive work and make informed decisions.

• Conducting oneself with competence, integrity, and respect in a work setting.

• Embracing diversity, respecting unique identities, and fostering belonging.

• Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Functional/Technical Competencies

• Demonstrate an in-depth understanding of Interest Free Banking (IFB) operations, IFB Deposit& Investment/financing products.

• Good Knowledge of IFB mode of finance/investments, Shari’ah principles and associated risks.

• Knowledge and experience in modern sales and marketing practices in financial services industry.

• Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.

• Extensive banking background, including understanding credit, risk management, and compliance requirements.

• Project management skills.

Leadership Competencies

• Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization’s success

• Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.

• Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.

• Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.

• Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.

• Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization’s objectives or operations.

• Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.

• Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.

• Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology

For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1696&company=dashenbank

Job Title: Branch Business Relationship Manager-IFB for Adama Arada Branch (Adama city )

Vacancy Details

Qualification

• Bachelor’s degree in business administration, banking, finance or related field.

• Diploma/Certificate in Islamic banking, finance or related field is an added advantage

Experience

• Minimum of six (6) years relevant experience

Job Summary

• The Branch Business Relationship Manager – IFB will plan, organize, lead, and control business development activities within the branch team in the assigned region.

• Branch Business Relationship Manager – IFB will be responsible for attracting, deepening and managing financial relationship to meet deposit and Interest Free Financing and Investment growth goals, achieve business growth for the Bank in the IFB market segment, promote and sell other products and services of the Bank to enhance value-add relationship with existing customers.

 Behavioral Competencies

• Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

• Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.

• Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

• Commitment to always finding ways to do things better.

• Ability to move quickly and easily.

• Ability to adapt to change and meet new demands quickly.

• Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

• Understand and share the feelings, perspectives and experiences of customers.

• Consistently utilizing data to drive work and make informed decisions.

• Conducting oneself with competence, integrity, and respect in a work setting.

• Embracing diversity, respecting unique identities, and fostering belonging.

• Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Functional/Technical Competencies

• Demonstrate an in-depth understanding of Interest Free Banking (IFB) operations, IFB Deposit& Investment/financing products.

• Good Knowledge of IFB mode of finance/investments, Shari’ah principles and associated risks.

• Knowledge and experience in modern sales and marketing practices in financial services industry.

• Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.

• Extensive banking background, including understanding credit, risk management, and compliance requirements.

• Project management skills.

Leadership Competencies

• Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization’s success

• Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.

• Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.

• Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.

• Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.

• Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization’s objectives or operations.

• Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.

• Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.

• Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology

For application please follow the link:https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1697&company=dashenbank

Job Title: ሹፌር I (Driver I)-ምዕራብ አዲስ አበባ ቀጠና ጽ/ቤት

Vacancy Details

Qualification

• በቀድሞው 12ኛ ክፍል ያጠናቀቀ/ያጠናቀቀች ወይም በአዲሱ 10ኛ/ 10+1 በአውቶ ሜካኒክ/ በኦቶሞቲቭ ቶክኖሎጂ ያጠናቀቀ/ያጠናቀቀች
• ደረጃ 4/ደረጃ 3 መንጃ ፈቃድ ወይንም ህዝብ 1/ ህዝብ 2 መንጃ ፈቃድ ያለው/ያላት

Experience

• ሁለት (2) ዓመት የስራ ልምድ ያለው/ያላት

Job Summary

• መልዕክቶችንና ሌሎች ነገሮችን ወደ ቢሮ ማድረስ ወይም ወደ ተለያዩ ድርጅቶችና መ/ቤቶች መላክ

 Behavioral Competencies

• የባንኩን እሴቶች መረዳት፣ ማክበር እና መተግበር

• የስራ ተነሳሽነት፣ ትጋት እና እቅዶችን ለማሳካት በትብብር መንፈስ መስራት

• ስራን በጥራት እና በቅልጥፍና መከወን

For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1692&company=dashenbank

Job Title: Customer Service Manager for Meraro Branch

Vacancy Details

Qualification

• Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

• Minimum of six (6) years relevant experience

Job Summary

• Customer Service Manager is responsible for leading and managing all customer service functions within the Branch. This includes direct oversight of Senior Customer Service Officer (Cash) and Customer Service Officers (Maker/Checkers), ensuring operational excellence and the consistent delivery of high service standards to achieve elevated customer satisfaction levels, in support of the Bank’s growth.

 Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement

• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.

• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.

• Continuous Improvement: Commitment to always finding ways to do things better.

• Agility: Ability to move quickly and easily.

• Responsiveness: Ability to adapt to change and meet new demands quickly.

• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.

• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

• Empathy: Understand and share the feelings, perspectives and experiences of customers.

• Data driven; Consistently utilizing data to drive work and make informed decisions.

• Respect: is the glue that holds teams, organizations, customers together.

• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.

• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
  Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Functional/Technical Competencies

• Business development: Ability to identify and pursue new business opportunities, build and maintain relationships with stakeholders, and drive sales growth and revenue through PESTEL and other environmental analysis tools.
• Credit/financing analysis: Ability to evaluate credit applications, assess borrower creditworthiness, and structure financing solutions that balance risk and return, while adhering to credit policies and procedures.
• Relationship management: Ability to build and maintain strong relationship with customers to ensure their satisfaction and loyalty.
• Customer data analysis and interpretation: Ability to collect, analyze and interpret data related to customer behavior, preference, trend… and consult customers on their business for cross-selling and upselling.
• Branch operations management: Ability to manage the day-to-day activities of a branch, ensuring efficient and effective operations, customer satisfaction, and financial performance. i.e. collection, payment, account opening, cash management
• Banking business acumen: Understanding and applying knowledge of business operations, financials, and strategy to make informed decisions.

Leadership Competencies

• Result driven: ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization’s success

• Coaching: ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.

• Customer insight: ability to understand and anticipate the needs, preferences, and behaviors of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.

• Partnership engagement: ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.

• Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.

• Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization’s objectives or operations

• Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.

• Emotional intelligence (EI): ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.

• Decisiveness: ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology)

For application please follow the link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1694&company=dashenbank